Shipping policy

 

Shipping & handling

Earth Worthy ships to all destinations within Australia and most countries world-wide. we will send you a confirmation email with your tracking number so that you can track the delivery of your goods. 

Australian Shipping

Orders will be dispatched between Monday - Friday
For metro delivery, please allow 1-3 business for order to be sent out & 3-5 business days for delivery, for rural areas please allow 3 to 7 working days for delivery from shipment date.

Standard and Express Australia post shipments will be delivered via e-parcel. you will be required to sign for your parcel upon delivery. If there is no one available to sign for your parcel upon delivery it will be left at the nearest post office for you to collect. Australia post will never leave the parcel unattended unless asked by customer. We recommend providing an address where someone will be available to sign between 9am-6pm mon-fri.


International Shipping

Your order will be sent via DHL or with Australia Post international.
For international delivery, please allow between 5 to 15 working days.

Duties and Taxes

Orders shipped to countries outside of Australia may incur duties and taxes which are applied by customs. The responsibility for any custom duties, foreign taxes or other fees which may be imposed rest with the customer. Should the customer refuse to pay duties and taxes held on an order applied by customs the responsibility lies with the customer to arrange for the order to be returned to Earth Worthy in order to receive a refund. *note we will not refund sale items returned to us*

Refunds will only be issued once return orders have been received.

Please contact your local customs office for more information regarding taxes and duties payable in your region.